After hours GP helpline supporting ACT families

After hours medical advice is now only a phone call away for local families following the launch of an new GP helpline.

Federal Labor representatives for the ACT, Senator Kate Lundy, Gai Brodtmann MP, and Andrew Leigh MP said the Gillard Government is making it easier for families to contact a doctor when they need to through initiatives like the after hours GP helpline.

“The after hours GP helpline will be open when your GP may not be – at nights, on weekends and on public holidays – 365 days a year,” Senator Lundy said.

“This will make a real difference to families in the ACT who will have the reassurance of knowing, GP advice is only a phone call away,” Senator Lundy said.

“This is just one example of how Labor is delivering services that matter to families in the ACT,” Dr Leigh said.

One of Australia’s most trusted health brands, Medibank Health Solutions, will operate the after hours GP helpline with a team of about 100 GPs and over 240 nurses on staff to answer calls,” Dr Leigh said.

“The after hours GP helpline will be complemented by the Gillard Government’s new Medicare Locals,” Ms Brodtmann said.

“The first Medicare Locals will also start to operate from today and will have a key role in coordinating face-to-face after-hours care, helping to make it easier for Australians to see and contact a doctor,” Ms Brodtmann said.

The after hours GP helpline will be added to existing telephone-based nurse triage, information and advice services currently available across the country.

The service will be free to callers from landlines within Australia and will operate between 6pm and 8am Monday to Friday, 6pm Friday to 8am Saturday, 12pm Saturday to 8am Monday, and on all national and territory public holidays.

The after hours GP helpline can be accessed on 1800 022 222.

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